MentorTalk

As the UX/UI designer and CX manager for MentorTalk, a cutting-edge Learning Management System (LMS) tailored specifically for the corporate sector, my role was instrumental in shaping a platform that bridges the gap between professional development and corporate education. My responsibilities encompassed the end-to-end design process, from initial prototyping to the final design of the website, ensuring that the interface was not only intuitive but also engaging for corporate users. By conducting extensive user research and persona development, I was able to identify the unique needs and challenges faced by corporate workers in pursuing educational advancement. This insight drove the design of a user-centric platform that facilitated easy access to a wide array of educational materials, streamlined learning pathways, and promoted an interactive learning environment, thereby enhancing the overall learning experience for corporate employees.

In my capacity as CX manager, I took a holistic approach to overseeing the user experience, focusing on creating a seamless journey from onboarding to ongoing engagement with the platform. This entailed the implementation of personalized learning recommendations, robust support systems, and continuous feedback mechanisms to ensure that the platform not only met but exceeded user expectations. Through strategic partnerships with corporations, I played a key role in curating relevant and impactful educational content, thereby ensuring that MentorTalk offered a valuable resource for professional growth. My efforts in integrating UX/UI design principles with customer experience management resulted in a comprehensive LMS that stands out for its focus on fostering corporate learning and development, making MentorTalk a pivotal tool in the advancement of corporate education strategies.

‍